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Tuesday, July 26, 2011

How do my TapToTalk albums get to my iPad?

We are often asked, "How do my albums get to my iPad (or Nook or iPod touch or iPhone or Android device)?" It may seem like magic, but it isn't. The answer is that you have your own private "mailbox" where your published albums are stored. When you publish your albums, they go into the "mailbox."

1. Your TapToTalk is just a set of one or more of your albums. When you added your TapToTalk to Designer and named it, Designer gave you a unique number for that TapToTalk. That is your "mailbox" number which we call a TapToTalk ID. You either gave the TapToTalk a password then or the first time that you published your albums. Your password is the "key" to the mailbox. Your "mailbox" is on the TapToTalk Designer server "in the cloud." If you bought more than one TapToTalk, you get different TapToTalk IDs for each one.

2. On your iPad, you use the Settings App to enter the TapToTalk ID and password, and you turn on the "Download Albums" option. When "Download Albums" is "ON" you are telling the TapToTalk App to check the mailbox automatically.

3. Each and every time you run the free TapToTalk App on the iPad, it checks to see if there are new albums in the "mailbox." If there are, the app downloads the content from the server and stores it on the iPad. All this happens as the app is starting up. You'll see messages like "Downloading Albums" and "Extracting Content" when this happens.

If your Device is not connected, you will get a message that tells you it is not connected. To be honest, we wish we didn't have to have that message come up, but Apple makes us do it. You can turn download albums "OFF" if you don't like the message, but remember to turn it back "ON" the next time you publish.

There is one difference between our server and a mailbox. Your albums can be picked up by as many devices as you have that use your TapToTalk ID and password. It's like the mailbox is never really empty. Your iPad, the school's iPad, your Android phone, whatever, can all pick up the same mail. (That’s how we distribute the "free additional content" that you may have tried. It's a public "mailbox" and key we let everyone use.)

Also, the iPad doesn’t have to be in same room, state or even on the same continent as your computer. It's all in the "cloud." Just like your email, you can get it from anywhere your iPad can connect to the Internet.

That's how the magic works!

The same process described above is how TapToTalk works on the iPod touch, iPhone, Android devices and the Nook Color. There is also a way to download albums to these devices through a Windows PC or Mac computer if the device itself is not online. All of this is explained in Designer's online help.

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