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Thursday, November 22, 2012

Does "Brand X" tablet run TapToTalk?

It's holiday shopping time again. Everyone seems to be advertising inexpensive tablets to give at gifts. We get a lot of questions this time of year whether "Brand X" tablet will run TapToTalk.

Here are some things to look for:
  • Does the vendor have a web site with support information? This is the first thing we look at if we have not heard of the brand. The site should have a support link and a copy of the user manual to download. If not, we recommend that you avoid buying it.
  • Is it an official copy of Android? Android is "open source." That means that it is free for tablet vendors to use and make changes to. Unofficial versions are legal, but, don't include Google's Play Store. That is the app store where you can find our free app for Android to try. While you can install the free app manually by yourself, you'll need to be comfortable with hooking up your tablet to a computer, copying files and changing settings on your Android device. Proceed with caution with tablets with unofficial Android versions. Things often don't work.
  • Are there online reviews of the tablet? We try to find any past user reviews of the tablet or brand online. We suggest you do so, as well.
  • Can you try it or return it for a full refund? Some inexpensive tablets have touchscreens that are not responsive, bad WiFi and/or cheap speakers, to name just some items where they have cut corners to bring down the cost. Nothing is more frustrating to a child as tapping on a screen that doesn't respond. Some stores charge a restocking fee if you open the box and return it.
What we have learned over the last three holiday shopping seasons is that these "bargain" holiday tablets are no bargain, especially if your loved one is planning to use it as a communication device.

This year there are many great TapToTalk tablets that are $200 or less, for example:
This doesn't include reconditioned Nook Color, Nook Tablet and Kindle Fire devices that are sold officially by Barnes and Noble or Amazon at reduced prices. It also doesn't include the iPad which most of our customers use, but, is not in the $200 price range

In summary, if you are buying a tablet for communication, buy a known brand from a store or web site known for selling electronic devices. During the holidays, other stores stock inexpensive tablets that may be okay as ereaders or for watching Netflix, but they can't support you. A "red flag" is when the device only surfaces during the holiday shopping season. Avoid them, if you can. If you must, please try them with our free app before you buy or during their return period.

 
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